Black Friday FAQs
When does the Black Friday Promotion start?
Our official Black Friday event starts on Friday, 19th November at 8.00am (CET).
What items are on sale?
Everything in the Black Friday Sale collection page.
Why has my order not been shipped out yet?
Orders will be processed in the order they are received. Delays may occur due to high demand.
Is an out of stock product coming back?
The quickest way to find out if an out of stock item is coming back is by using the ‘Email me when available’ field on the product page. You’ll receive an automated email as soon as more stock becomes available.
Can I use another promo code on items discounted on Black Friday?
Multiple promo codes cannot be used during our Black Friday promotion.
What is the Black Friday promo code?
25% off with the code EFZ25.
Can I return items bought using the Black Friday promotion?
Yes within 14 days after the delivery date. Please note, that once 14 days from the delivery date have passed, items marked as Final Sale are no longer eligible for return. For a return, a restocking fee will be charged at 8 EUR for each piece, which is deducted from your refund. Please select your items carefully, If you have any questions regarding the fit or fabric, we'd recommend contacting our customer service team at orders@essentialsforzula.com or through instagram dm. Full-priced items can always be returned for a full refund (without a restocking fee) as long as the garments remain, unworn, unwashed and with all tags.
Please do not return the items without authorisation (RMA code is needed).
All items that are an undergarment are considered final sale due to hygiene reasons.